Customer Service

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Customer Service

Customer Service

THE POOL ECO TECHNOLOGY CO., LTD. Customer Service

At THE POOL ECO TECHNOLOGY CO., LTD., customer satisfaction is our top priority. We are here to assist you with any questions, concerns, or issues you may have regarding our products and services.

How to Contact Us:

Support Services:

  • Product Information: Our knowledgeable team is available to provide detailed information about our product lines, including heat pumps, sand filters, pumps, underwater lights, stainless steel products, pool accessories, and cleaning equipment.
  • Order Assistance: Need help with placing an order or tracking an existing order? Our customer service team can assist you with all order-related inquiries.
  • Technical Support: If you encounter any issues with our products, our technical support team is ready to provide troubleshooting assistance and guide you through any necessary repairs or replacements.
  • Warranty Services: We stand behind the quality of our products. If you need to make a warranty claim, our team will guide you through the process to ensure a swift resolution.

Feedback and Suggestions: We value your feedback and are always looking for ways to improve our products and services. If you have any suggestions or comments, please don’t hesitate to reach out to us.